Discreet Shipping

UNITED
STATES - "Lower 48" States, Alaska & Hawaii (Including P.O. Boxes
& FPO/APO Addresses):
USPS Priority Mail - $8.75 per order - approximately 2-3 business days
* FREE USPS PRIORITY MAIL SHIPPING FOR ORDERS $99 AND MORE!
CANADA:
USPS Priority Mail International- $18.55 per order - ***approximately 3-5 business days
INTERNATIONAL
SHIPPING:
USPS Express International - $34.95 per order - ***approximately 3-5 business days
*Free shipping
is not available to international shipments.
***International
shipments may be delayed due to customs.
General
Information:
Our orders are packaged in plain brown or white boxes with no indication of what is
inside the box. The return address will read Coast One Enterprise. and has no mention
of our web site at all. At Secret
Oh your purchase is normally shipped within 24 hours. All orders placed prior
to 3pm Pacific Standard Time will be shipped same day, orders placed after this
deadline will be shipped on the next business day.Failure to include the
required information for your order type may result in a delay of shipment
until the matter is resolved. Listed shipping times are stated by the shipping
company, these are only guides and not guaranteed by SecretOh.com in any way.
Delivery estimations are from the date of shipment, not the moment the order
was placed.
International
Orders: We
would be happy to ship internationally, however only via Express International.
Allow extra time for delivery to compensate for possible customs delays. Our
product breaks no federal law in the United States but it is the responsibility
of the customer to know their local laws and the responsibilities of importing
these products. The customer is also responsible for any import fees, tariffs,
taxes or any other form of charge for importing these products. The actual
value of the contents will be stated for insurance purposes with the contents
disclosed as "Glass Art" ( for glass toy), " Underwear "(for Lingerie). If your customs officials hold a
package, confiscate a package or destroy a package for any reason and it is not
delivered to you or returned to Secret Oh your money will not be refunded. Make
sure you know the laws of your country so an unfortunate instance such as this
does not occur. We will insure packages but loss of items due to violation of
local law is not the responsibility of Secret Oh and we will not become
involved in any disputes relating to loss due to the violation of any laws. By
placing an order with Secret OH, you are taking all responsibilities and
liabilities associated with the importation and legality of our product in your
jurisdiction and release Secret Oh of any involvement with local law pertaining
to our Pyrex glass sex toys.
Shipping
Errors: We are
not responsible for UPS or USPS shipping errors. If your package has been lost
or delayed by the shipping company, contact us, we will then contact the
appropriate shipping company and begin a trace on the package. Once we receive
the result of the trace, which normally takes a few days, we will then contact
you with the result and proceed from there.
Signature
Delivery: All
of our shipments are shipped with delivery confirmation but we do not require a
signature at the time of delivery. However, depending on your location (i.e. an
apartment complex etc.) the shipping company may require a signature for
delivery. In this event it is at the sole discretion of the shipping company
and we will not make any special arrangements for individual shipments. We
highly encourage our customers to have their packages sent to a location where
they will be able to accept delivery and to track their shipment throughout the
shipping process to avoid any potential problems or additional expense.
Undeliverable
Packages: If
the shipping company can not deliver a package for any reason where the
customer is found to be at fault and it is returned to us, we will be happy to
re-ship the package. The customer will be responsible for the additional
shipping charge to re-ship the package and any additional shipping charges that
Secret Oh had incurred in the return shipment to us. We will also confirm your
shipping information to help insure that the same error doesn't happen a second
time. We strongly encourage our customers to track their shipment throughout
the shipping process to make sure they are available to accept delivery and
avoid any undeliverable packages.